Thurl has been supporting my residential sales team for several years now on a remote “virtual” basis. The concept of virtual support was unknown to me, but I can definitely say I have never looked back since fully embracing this method of working for my business. Thurl continually provides the essential administrative support that my sales team need and her positive and proactive approach is a blessing to us all in the office. As a small business owner, I knew we needed an additional pair of hands to cover the consistent sales chasing with buyers/sellers, solicitors and mortgage lenders during the sales process through to completion, but another full time member of staff in the office was not an option. Thurl has most definitely been the perfect solution for my business, allowing the sales team to focus on generating the fee income that is the lifeblood of our company. Thurl has revolutionised our sales chasing process by devising new and innovative processes to provide shared online “up to date” data for the sales team. She may not be located within our sales office, but she is an integral and important part of our team. Always available at the end of the phone or email. Constantly picking up last minute requests and dealing with them in an efficient and professional manner. Without doubt I would recommend her virtual support services to any busy professional or business looking to hire “that extra pair of hands”. My team would be lost without her!